Privacy Policy
how we handle your data.
Introduction
Glosmate Technologies ('we', 'our', 'us') respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at glosmate.tech or engage with our services.
By using our services, you agree to the practices described in this policy. If you do not agree, please do not use our website or services.
Information We Collect
We collect information you voluntarily provide when you contact us, request a quote, subscribe to our newsletter, or engage our services. This typically includes your name, email address, phone number, company name, and project details.
We also automatically collect technical data when you visit our website — including IP address, browser type, device information, pages visited, and time spent on each page. This is collected through cookies and similar tracking technologies.
How We Use Your Information
We use your information to respond to your inquiries, provide quotes and proposals, deliver our services, send invoices and project updates, send occasional marketing communications (only if you've opted in), improve our website and services, and comply with legal obligations.
We will never sell your personal information to third parties. Period.
Data Sharing & Third Parties
We share your information only with trusted service providers who help us operate our business — such as cloud hosting providers (AWS), email services (SendGrid), payment processors (Stripe, Razorpay, PayPal), and analytics platforms (Google Analytics). These providers are contractually bound to protect your data.
We may also disclose information when required by law, court order, or to protect our legal rights.
Data Security
We implement industry-standard security measures including SSL encryption, secure servers, access controls, and regular security audits. However, no transmission method over the internet is 100% secure, and we cannot guarantee absolute security.
If a data breach occurs, we will notify affected users within 72 hours as required by applicable law.
Your Rights
Depending on your jurisdiction, you may have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to processing, request data portability, and withdraw consent at any time.
To exercise any of these rights, email us at glosmatetech@gmail.com. We will respond within 30 days.
Cookies
We use cookies to remember your preferences, analyze website traffic, and improve user experience. You can disable cookies in your browser settings, but some features of the site may not function properly.
Changes to This Policy
We may update this Privacy Policy from time to time. The 'Last Updated' date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.
Contact Us
Questions about this Privacy Policy? Reach out anytime — we'll respond within 24 hours.
Email: glosmatetech@gmail.com · WhatsApp: +91 86976 36393 · Address: Kolkata, West Bengal, India
Have questions about this document?
We're real people. Reach out anytime — we typically respond within 24 hours.